e-Government & IT Governance Research Group -
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Publications
March 6, 2013
  1. Susanto,T.D., Zulkifli A.,Herdiyanti, A. (2013) “Assessment Study for Cable TV Investment by Cost & Benefit Analysis Method“. National Seminar on Information Systems (SESINDO2013), Bali, Indonesia.
  2. Farid, M., Susanto, T.D., Nisafani, A.S. (2013) “Developing Standard Operating Procedure (SOP) based on PERMENPAN no. 52, 2011, COBIT 5, and ITIL V3” National Seminar on Information Systems (SESINDO2013), Bali, Indonesia.
  3. Susanto, T.D., Indarto B.K.G, Herdiyanti A. (2013). “Factor Affecting the Acceptance of Enterprise Resource Planning Software: a Case Study in a Manufacturing Company“, 2nd Information Systems International Conference (ISICO 2013), Bali, Indonesia.
  4. Susanto, T. D., & Goodwin, R. (2013). “User Acceptance of SMS-based e-Government Services: Differences Between Adopters and Non-Adopters”. Government Information Quarterly, Vo.30, Issue 4, pp.486-497.
  5. Susanto, T. D., & Goodwin, R. (2012). “Delivering Public Services via SMS: Types of the Services and the Acceptance Factors”. Telescope Vol.18 No.1-2, “Public Administration in the Digital Age”, the L’Observatoire de l’administration publique. Download
  6. Susanto, T.D., Goodwin, R. (2010) “User Acceptanceof SMS Applications for Public Services”. Sesindo 2010, Surabaya, Indonesia (December 4, 2010).
  7. Susanto, T. D. and R. Goodwin (2011). “An SMS-based eGovernment Model: What Public Services can be Delivered through SMS?” Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements, pp.137-146. A. T. A. Ajeeli and Y. A. L. Al-Bastaki. New York, IGI Global.
  8. Susanto, T.D., Goodwin, R., Paul C. (2008) “A Six-Level Model of SMS-based eGovernment”. International Conference on E-Government (ICEG) 2008, Melbourne, Australia (Oct 23-24, 2008).
  9. Susanto T.D.,Firdaus. (2009) “Implementing the Integration Level of SMS-Based E-Government Model: A Case Study of Billing Payment System of PLN and Telkom in Indonesia”. International Conference on Information & Communication Technology and Systems (ICTS) 2009 Surabaya, Indonesia (August 4, 2009).
  10. Susanto, T.D., Goodwin, R. (2007) “Preferable Medium in Using eGovernment: A Case Study of Yogyakarta Province, Indonesia”. Published at International Conference on Electrical and Informatics (ICEEI) 2007, Bandung, Indonesia (June 17-19, 2007)and Information & Communication Technology Journal (JICT) Vol 2, No 1 (2007).
  11. Susanto, T.D., Goodwin, R. (2007) “Content Presentation and SMS-based eGovernment”. International Conference on Electrical and Informatics (ICEEI) 2007, Bandung, Indonesia (June 17-19, 2007). Download
  12. Susanto, T.D., Goodwin, R. (2006) “Implementing SMS-based eGovernment Model”. International Conference on Information Integration and Web-based Applications & Services 2006, Yogyakarta, Indonesia (December 4-6, 2006).
  13. Susanto, T.D., Goodwin, R.(2006) “Opportunity and Overview of SMS-based eGovernment in Developing Countries”. International Conference on the Internet & Society 2006, the New Forest, UK. WIT Press, UK (June 12-14, 2006); also published at book of “The Internet Society II: Advances in Education, Commerce & Governance”, WIT Transactions on Information and Communication Technologies, Vol 36, WIT Press, 2006. Download
  14. Susanto T.D., Goodwin R. (2006) “An SMS-based eGovernment Model”. 8th International Conference on Enterprise Information System (ICEIS),Cyprus, 2006 (May, 2006).