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7 1 10 Rekomendasi Service Level Agreement Berbasis ITIL Versi 3 Pada Departemen Teknologi Informasi PT Petrokimia Gresik Shodiq, Arief Anwar Primary Author Syafa'at, Ainan Ilmanda Primary Author mixed material Penerapan Business Intelligence di PT Petrokimia Gresik Unit Produksi Anggraini, Dwi Ayu Primary Author Zarkasyi, Alimuddin Primary Author mixed material Evaluasi Tata Kelola Teknologi Informasi Pengukuran Maturity Level dari Control Objective ke-5 dari Domain Delivery & Support (DS): Ensuring System Security Febriyanti, Aulia Primary Author Fatih, Nur Primary Author mixed material Pembuatan Website Anak Asuh Petrokimia Gresik Pradana, Gelar Satya Primary Author Suyitno, Hadi Primary Author mixed material Perencanaan Strategi dan Hubungan Pelanggan Aplikasi E-Banking pada PT Petrokimia Gresik Ardianto, Zaldi Primary Author Lovelestari, Gabrindiyah Primary Author mixed material Pembuatan Website Perisai Diri Petrokimia Gresik Setiyono Primary Author Muzakki, Achmad Primary Author mixed material Perancangan dan Pembuatan Data Warehouse Sistem Distribusi di PT Petrokimia Gresik dengan JDEF dan BIBEANS Khuntari, Diana   Primary Author Puspitaningrum, Novi   Primary Author mixed material