Failure to Launch: Scope Creep and Other Causes Of Failure

by Samiaji Sarosa
( Atma Jaya Yogyakarta University )

Date Published: 02 Dec 2013
Published In: Information Systems International Conference (ISICO)
Volume: 2013
Publisher: Departemen Sistem Informasi, Institut Teknologi Sepuluh Nopember
Language: id-ID

Keywords: Systems developer,Stakeholders,Failure,Actor Network Theory,Scope Creep Requirements Triage


One of the causes of information systems development project is scope creep. The increasing number of features demanded by stakeholders to be built into the applications within the fixed time limit is a recipe for failure. This article looked into the process of a web application development failure, where scope creep deemed as the main cause. However, an in depth looks into the time line of the project also reveal another cause which was the failure of the application itself along with the platform (hardware and software) to actually execute the software. It is believed that Actor Network Theory frame work is appropriate to analyze the case where human and non-human actors involved. Data were collected using participative observation. Data would be analyzed following Grounded Theory method. The analysis will be conducted to find pattern of negotiations and communications between all the stakeholders during the design process. Actor Network Theory would be used to explain the power play between stakeholders. A model of all the actors (stakeholders) and how the interplay among them was build which at the end.

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