The global healthcare industry is continuing to grow, and it is important to realize that the healthcare providers will have to continue to invest in IT based systems to improve overall operations and cross system communications. The study focuses on the relationships between healthcare providers, IT resources and health insurance providers in determining the adoption of cloud services to improve collaboration and efficiency. The results obtained in this study yields that IT resources had significant influence on healthcare providers and health insurance providers. The efficiency and collaboration can be improvised with the adoption of cloud services. The findings of this study are supported with results of reliability analysis, descriptive analysis, exploratory factor analysis and confirmatory factor analysis.