Supply Chain Collaboration Management Framework for Small- Medium Enterprise

by Dini Hamidina,Akhmad Yunanib,Azizah Zakiaha

Date Published: 01 Nov 2015
Published In: Information Systems International Conference (ISICO)
Volume: 2015
Publisher: Departemen Sistem Informasi, Institut Teknologi Sepuluh Nopember
Language: id-ID

Keywords: collaboration; Framework; SME; supply chain;


Even though it has an important role for the economy, SMEs are facing various obstacles that can potentially weaken its competitiveness. The use of information technology in supply chain management has become an opportunity for SMEs to develop their business and increasing their competitiveness. In order to improve productivity, collaboration is one of opportunities that can be carried out by SMEs. This research is carried out in Katapang Sub-district in Bandung Regency. The data relating supply chain in practices is obtained through observation and in-depth interview with small enterprises. The method of Hevner information systems is applied to construct the framework. Based on the study on the supply chain practices in Katapang Sub-district, the Supply Chain Collaboration Management (SC2M)-SME is proposed as a framework for technology planning and management information systems of SMEs' supply chain collaboration. The framework consists of entities, collaboration components, SRM | CRM building blocks, and level of maturity. It provides a guide to the implementation of technology in boosting the competitiveness of SMEs and overcome its limitations.

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